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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Draft Report Root Stability Study Published

We’re proud to announce that ICANN published the draft report of the root stability study that we at SIDN Labs carried out together with our colleagues at TNO and NLnet Labs. The report discusses the consortium’s investigation into the technical impact on the DNS root server system of the 1,100+ new gTLDs that have been delegated since October 2013 as part of the New gTLD Program.

Overall, our main finding is that the root DNS system has been able to handle the increase in root server traffic resulting from these new gTLDs. This is for instance because the DNS root is a highly diverse, flexible, and distributed system, which the 12 root server operators are able to grow as the demand for capacity increases. At the same time, it’s also a result of the low number of DNS queries for new gTLDs. For example, in the DITL 2016 measurements (April 2016), the fraction of queries for new gTLDs constituted only 1.1% of the total valid query volume that the root DNS system received (and it constituted only 0.4% of the total query volume).The full-blown details are available in our report, which is currently in the so-called “public comments period”. This provides an opportunity for all ICANN stakeholders to provide input and feedback on the study findings. Our consortium will incorporate this feedback into a final version of the report, which we will publish in April next year.The first possibility for the community to provide feedback is next week at ICANN57 in Hyderabad, India, where we will be presenting our work. We presented a sneak preview at RIPE73.ICANN awarded the root stability study to SIDN Labs, TNO, and NLnet Labs late 2015 after our consortium won a public Request for Proposals.

Article by:

Giovane Moura

Giovane Moura

Data Scientist