DEX helps us deal with domain name abuse thoroughly and efficiently
Video blog showcases new tool for exploring the .nl ecosystem
At SIDN, we attach great importance to the security of the .nl domain. So we always process abuse reports as quickly as we can. Over the last year, SIDN Labs has been developing a new tool called DEX to help our Support team investigate suspect domain names. A video showcasing how DEX helps us tackle abuse is now available.
Visualising the ecosystem around a domain name
Our Domain name Ecosystem eXplorer, to give DEX its full title, visualises the ecosystem around one or more domain names. Relevant information is retrieved from various databases and presented together on a single, easy-to-read overview in the style of a mind map. Support staff can then easily spot relationships between potentially suspect domain names. So, when abuse reports come in, the Support team can thoroughly and efficiently investigate the domain names involved. Another valuable feature of DEX is the ability to identify other suspect domain names associated with a domain name linked to abuse.
Responsible use of data
Some of the data visualised by DEX is sensitive. That's the case with a registrant's personal details, for example. We've therefore drawn up a privacy policy for the tool and referred it to our internal Privacy Board for assessment. We've also taken various steps to ensure security. For example, information is aggregated wherever possible and access to the tool is restricted to staff whose jobs involve tackling domain name abuse.
Video blog
We've made a video that uses two examples to show how DEX works. Take a look and tell us what you think. Feedback and suggestions for additional functionality are welcome. Just drop a line to thymen.wabeke@sidn.nl.
